If you are having trouble installing the TReK software or using any of the TReK software, please contact us for technical assistance:

TReK Help Desk E-Mail, Phone & Fax:

E-Mail:            trek.help@nasa.gov Telephone:      256-544-3521 (8:00 a.m. - 4:00 p.m. Central Time) Fax:                 256-544-9353

If you call the TReK Help Desk and you get a recording please leave a message and someone will return your call.  E-mail is the preferred contact method for help.  The e-mail message is automatically forwarded to the TReK developers and helps cut the response time.  The HOSC Help Desk (256-544-5066) can provide assistance as needed and is available 24x7.